Careers

Chrysalis Finance is a UK based leading healthcare finance provider. On the cutting edge of technology, medical research, and service provision, Chrysalis is expanding fast.

Customer Service Administrator Full time

We are an extremely ambitious and hardworking office looking to recruit a confident, outgoing Customer Service Administrator.

Roles and Responsibilities;

  • Processing credit applications
  • Inbound and out bound telephone calls with clients/patients
  • Working as part of a team
  • General office administration in a fast-paced working environment
  • Inputting various data to our in-house system
  • Dealing with email enquiries
  • Postal duties
  • Filing and printing

Qualifications & Experience

  • Experience in a busy environment is desirable
  • Previous experience within a financial, dental or medical position advantageous
  • Excellent organisational, communication and administrative skills
  • Strong attention to detail and accuracy, maintaining confidentiality at all times
  • Good IT skills – knowledge of Microsoft Office required
  • Being able to handle frequently changing priorities and a variety of different tasks

Office Hours are flexible Mon – Fri 8:00 am –5:30 pm

Some weekend cover Sat 9:00 am – 3:00 pm

Paid holidays & bank holidays

Salary: dependent on experience

Incentive bonus scheme possible

Job Type: Full time

If you feel you would be a great addition to the Chrysalis team please apply, attach a copy of your CV and covering letter.

Job Description

Customer Service Agent (Part time)

Purpose of the role.

The purpose of the role is to provide an excellent customer service to our clients. In this role you will be expected to communicate effectively by telephone and email to a range of clients for different purposes to ensure that they gain a positive perception of the business.

Hours: 20-25 hours per week

Days: Hours to be spread over Monday/Wednesday/Friday/Sunday

The Role:

  1. To call patients on the dialplanner system to discuss the status of their application
  2. To call retailers to update their details on our system for compliance purposes and to discuss any further requirements that the retailer may have.
  3. To conduct Customer Care Calls to patient and retailers
  4. To make appointments for the Account Managers to generate new business
  5. To collate requests for marketing materials from our clients.

Skills:

  1. Excellent verbal and written communication skills
  2. Excellent IT skills
  3. Excellent Team working skills
  4. Ability to work independently
  5. Ability to complete tasks within a given timescale
  6. Attention to detail

We are recruiting:

Customer Care Advisors Full and Part time

We are looking for self- motivated individuals with a desire to earn basic plus commission working for a reputable patient finance company. We have a number of positions available.

If you looking for a job that gives you either full or part-time opportunities then apply now. All we require is previous experience in an outbound telephone environment.

To apply, please send your CV and a covering letter to enquiries@chrysalisfinance.com or call 0333 32 32 230  for further information

As a growing team, we are always on the lookout for experienced and motivated team players who would like to join a company with big plans. If you are interested, please contact enquiries@chrysalisfinance.com

Get in touch

If you would like further information then please do not hesitate to get in touch

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