Careers

Chrysalis Finance is a member of the Chrysalis Healthcare Group a UK based leading healthcare finance provider. On the cutting edge of technology and service provision, Chrysalis is expanding fast.

Compliance Administrator

Chrysalis Finance is the UK’s largest award-winning healthcare payment solutions company offering unparalleled customer service and support.

The company continues to grow exponentially and as such has an exciting opportunity that will assist the company along its tremendous growth trajectory.

We are now seeking an energetic, enthusiastic and results-focused compliance administrator to join us.

The compliance administrator will report to the Head of Compliance and is responsible for completing a range of tasks from onboarding new retailers, updating the back office system, data entry, generating reports and general admin duties. Experience in an administration role is preferred with any experience within the finance/compliance/alternative lending market being very beneficial. The role requires a keen eye for detail and good organisational skills.

Key Tasks:

  • Completing audit checks on retailer websites
  • Processing manual documents and moving the data to an online system
  • Assisting with the onboarding of new retailers
  • Liaising with practices regarding their account and outstanding documents
  • Liaising with the accounts team to resolve any retailer queries
  • General admin tasks
  • Supporting account managers with the maintenance of their accounts
  • Discussing account applications with the account managers
  • Ensuring FCA compliance guidelines are met
  • Maintenance of the compliance inbox

As the company is embracing change on a daily basis, key personal attributes expected from each successful candidate would be:

  • High work ethic
  • Flexibility
  • Tenacity
  • Ability to work to tight deadlines
  • Integrate within a close knit and friendly team
  • Professional outlook working within high ethical standards expected from a finance environment

If you feel you would be a great addition to the Chrysalis team please apply, attach a copy of your CV and covering letter and email kholmes@chrysalisfinance.com

New Business Account Manager

Chrysalis Finance is the UK’s largest award-winning healthcare payment solutions company offering unparalleled customer service and support.

The company continues to grow exponentially and as such has an exciting opportunity that will assist the company along its tremendous growth trajectory.

We are now seeking an energetic, enthusiastic and results-focused New business account manager to join us.

Job Purpose 

Working in the consumer finance industry for a finance intermediary, the overall purpose is to maximise the usage of finance by affiliated finance introducers through:

  • The acquisition of new business introducers
  • The maintenance and development of existing introducers with a view to maximising the use of the consumer finance facilities available to them/their customers
  • Building a rapport with those introducers with a view to creating long-term business relationships

The successful applicant will be allocated an existing portfolio of business introducers to develop.

In addition, the company receives incoming leads on an ongoing basis and some of these are allocated to the new business account managers.

As such, it is not envisaged that there will be a significant amount of ‘cold calling’ although lead generation can become important from time to time to meet the needs of the business.

Job Duties 

Reporting to the Sales Manager, although also having direct contact with the Group Chairman:

  • Generate consumer finance activity from existing introducers by developing and improving the introduction of finance options to their customers
  • Be the main point of contact with assigned introducers
  • Develop a long-term relationship with those introducers
  • Ensure introducers are aware of the support available to assist them and oversee delivery in a timely fashion
  • Communicate introducers requirements to the line manager and oversee suitable responses
  • Identify ways in which introducers can improve their financial activity, both to their benefit and the benefit of the company
  • Introduce the finance facilities available to new enquiries, collate the necessary paperwork to set-up an account and deliver training and ongoing support to ensure new introducers maximise activity
  • Provide training as required, both at the business premises of business introducers and on-line via Teams

If you feel you would be a great addition to the Chrysalis team please apply, attach a copy of your CV and covering letter and email cbaldwin@chrysalisfinance.com.

Customer Service Administrator

Chrysalis Finance is the UK’s largest award-winning healthcare payment solutions company offering unparalleled customer service and support.

The company continues to grow exponentially and as such has an exciting opportunity that will assist the company along its tremendous growth trajectory.

We are now looking to recruit a confident, outgoing Customer Service Administrator.

Roles and Responsibilities.

  • Processing credit applications
  • Customer resolutions
  • Inbound and outbound telephone calls with clients/patients
  • Working as part of a team
  • General office administration in a fast-paced working environment
  • Inputting various data to our in-house system
  • Dealing with email enquiries
  • Postal duties
  • Filing and printing

Qualifications & Experience

  • Experience in a busy environment is desirable
  • Previous experience within a financial, dental, or medical position advantageous
  • Excellent organisational, communication and administrative skills
  • Strong attention to detail and accuracy, maintaining confidentiality always
  • Good IT skills – knowledge of Microsoft Office required
  • Being able to handle frequently changing priorities and a variety of different tasks

  • Hours, flexible Mon – Fri 8:00 am –7:00 pm, also Saturday cover 10:00am-2:00pm
  • Bonus Scheme
  • 20 days holiday plus bank holidays.
  • Salary: dependent on experience
  • Job Type: Full time

If you feel you would be a great addition to the Chrysalis team please apply, attach a copy of your CV and covering letter and email accounts@chrysalisfinance.com.

Get in touch

Please provide as many details as possible so we can prioritise your enquiry.

e.g. treatment cost, treatment provider, application reference

Our details

0333 32 32 230

enquiries@chrysalisfinance.com

 

Monday to Thursday- 8:00am - 7:00pm

Friday- 9:00am - 5:30pm

Saturday- 10:00am - 2:00pm