chrysalis finance blue

UK’s largest ethical, caring, responsible lender in healthcare!

Patient Frequently Asked Questions

What is the criteria I have to meet for a Loan?

You will need to be aged 18 and over.

We provide loans from £350 to £25,000, your chosen clinic or hospital will confirm the cost of your treatment or procedure.

The relevant options applicable to your chosen hospital or clinic and will be made available for you to consider, before you apply.

This will certainly make it easier for you to get a Chrysalis loan. All loans are subject to status and Terms and Conditions, if you have concerns over your credit history we would suggest you contact a credit reference agency for more information.

To be eligible to apply for a loan, you will need to have been a permanent UK resident for at least the last 3 years.

This is not necessarily a problem as we consider many factors when you apply for a loan, we would recommend a friend or family member apply on your behalf.

An application can be received by a friend or family member. All applicants will be credit checked during the application.

This is not necessarily a problem as we consider many factors when you apply for a loan, we would recommend a friend or family member apply on your behalf.

It is not necessary for you to be a homeowner to apply for a Health Loan.

Yes, you can, the lender may require you to provide proof of income.

When applying for finance you will need to provide your full name, date of birth, 3 years address history, 3 years employment history, income/expenditure details and bank account information.

Before applying you will need to have chosen the clinic or hospital that will complete your procedure and have had a consultation with them to ensure you are making an informed decision and understand the true cost of your procedure.

With online applications we aim to provide you with a decision instantly.

This highlights mandatory fields which you must complete before moving onto the next question on the application.

The system will highlight in green when completed correctly.

If incorrect details have been provided on your application, please contact our application department and they will be able to assist. This may result in a new application being submitted.

What happens when I am approved?

We will not pay you directly. Chrysalis Finance lender will pay your chosen clinic or hospital directly.

We will need to know the date that your procedure is due to take place, as this will be an indicator for when the funds will be released to your chosen clinic or hospital.

This is an online process which enables the documents to be signed electronically.

We will always give you a minimum of 10 days’ written notice of your first payment by sending you an Advance Notice of Set Up of a Direct Debit Instruction which sets out the payment amounts and the collections dates.

If you need to change the date, we allocate to you we can do that quickly and easily. Our lender will endeavour to amend the repayment date to more suitable date for you. You can call them directly to do this.

You can contact our lender directly to change you details.

You can call our lender directly to change your details.

All applications have a 14 day cancellation period from the date of activation. If you wish to cancel and are within the 14 days please contact us or e-mail us on enquiries@chrysalisfinance.com.

Like many responsible lenders, we take into consideration your personal circumstances, previous account conduct and credit history. If your application has been unsuccessful, we will be unable to provide the finance on this occasion but may be able to consider a family member or friend.

Chrysalis Finance is a long-established business that operates in conjunction with hospitals and clinics across the United Kingdom. We provide specialist finance to patients that enables them to ‘self-pay’ for a wide range of private healthcare procedures and treatments.

Feel free to contact us should you have any additional questions.

What is the criteria I have to meet for a Loan?

You will need to be aged 18 and over.

We provide loans from £350 to £25,000, your chosen clinic or hospital will confirm the cost of your treatment or procedure. 

The relevant options applicable to your chosen hospital or clinic and will be made available for you to consider, before you apply.

This will certainly make it easier for you to get a Chrysalis loan. All loans are subject to status and Terms and Conditions, if you have concerns over your credit history we would suggest you contact a credit reference agency for more information.

To be eligible to apply for a loan, you will need to have been a permanent UK resident for at least the last 3 years.

This is not necessarily a problem as we consider many factors when you apply for a loan, we would recommend a friend or family member apply on your behalf.

An application can be received by a friend or family member. All applicants will be credit checked during the application.

This is not necessarily a problem as we consider many factors when you apply for a loan, we would recommend a friend or family member apply on your behalf.

It is not necessary for you to be a homeowner to apply for a Health Loan.

Yes, you can, the lender may require you to provide proof of income.

When applying for finance you will need to provide your full name, date of birth, 3 years address history, 3 years employment history, income/expenditure details and bank account information.

Before applying you will need to have chosen the clinic or hospital that will complete your procedure and have had a consultation with them to ensure you are making an informed decision and understand the true cost of your procedure.

With online applications we aim to provide you with a decision instantly.

This highlights mandatory fields which you must complete before moving onto the next question on the application.

The system will highlight in green when completed correctly.

If incorrect details have been provided on your application, please contact our application department and they will be able to assist. This may result in a new application being submitted.

What happens when I am approved?

We will not pay you directly. Chrysalis Finance lender will pay your chosen clinic or hospital directly.

We will need to know the date that your procedure is due to take place, as this will be an indicator for when the funds will be released to your chosen clinic or hospital.

This is an online process which enables the documents to be signed electronically.

We will always give you a minimum of 10 days’ written notice of your first payment by sending you an Advance Notice of Set Up of a Direct Debit Instruction which sets out the payment amounts and the collections dates.

If you need to change the date, we allocate to you we can do that quickly and easily. Our lender will endeavour to amend the repayment date to more suitable date for you.  You can call them directly to do this.

You can contact our lender directly to change you details.

You can call our lender directly to change your details.

All applications have a 14 day cancellation period from the date of activation. If you wish to cancel and are within the 14 days please contact us or e-mail us on enquiries@chrysalisfinance.com.

Like many responsible lenders, we take into consideration your personal circumstances, previous account conduct and credit history. If your application has been unsuccessful, we will be unable to provide the finance on this occasion but may be able to consider a family member or friend.

Chrysalis Finance is a long-established business that operates in conjunction with hospitals and clinics across the United Kingdom. We provide specialist finance to patients that enables them to ‘self-pay’ for a wide range of private healthcare procedures and treatments.

Feel free to contact us should you have any additional questions.