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Winners of the 2021 Chrysalis Finance Patient Care Awards

Throughout 2021, In the face of the continued challenges presented by the Coronavirus pandemic, dedicated healthcare providers in clinics across the country went above and beyond to deliver outstanding care to their patients. And now 14 of the very best team members from those clinics are crowned winners in the 2021 Chrysalis Finance Patient Care Awards.

The awards that celebrate outstanding patient care

The Patient Care Awards were launched by Chrysalis Finance in 2020 to recognise outstanding team members from across their 3000 partner clinics and to reward them for all their efforts during what turned out to be the most difficult year most of us have ever experienced.

Chief Executive Officer of Chrysalis Finance, William Harris, said

“We wanted to reward people who had risen to the challenges they faced in that extraordinary year and provided exemplary levels of patient support. The nominations were amazing and often humbling, showing the true dedication of the people who work in this sector.”

Such was the success of the awards that Chrysalis have decided to hold annually. This brings us to the 2021 awards.

And the winners are…

Last year there were 10 awards and this year the number has risen to 14, all receiving a £50 voucher and a trophy to display in the clinic. Among the worthy winners are:

Kina of Portmore Dental, a clinic that was in a pilot to test safety protocols and keep dental services open early in the pandemic. Kina’s capabilities, work ethic and approach to patient care, back then and throughout the pandemic, have earned her a Patient Care Award in 2021. “Kina brings her ‘A’ game to work every day and leads by example”

Paula of The Dental Health Centre, a Practice Manager who is a team player. She involves and motivates everyone in the clinic, she has introduced an Employee of the Month award to recognise those who go the extra mile for patients, and she has recently qualified as a Mental Health First Aider for the wellbeing of her practice. This is all reflected in the quality of healthcare delivered to patients and the success of the clinic. “Paula has been outstanding during these uncertain times and has helped develop a great team though respect for each other.”

Dr. Patel of Platinum Dental Care, who doesn’t know the meaning of the word no, constantly coming in early, working over lunches and staying late to accommodate patients. He gives his email and phone number to patients and follows up with them to see how they are recovering after complicated procedures. In the practice, Dr Ronak brings in treats every day and puts a smile on everyone’s face. “We are honoured to nominate Dr Ronak (Ronnie), the heart and soul of the practice.”

These stories demonstrate the everyday heroism of clinics up and down the country and exemplify the patient care ethos that is at the heart of successful clinics. Here is the full list of worthy award winners:

Khadija                        Charisma Clinic

Jade                             Diamond Dental

Ginna                           Marylebone Implant Centre

Kina                             Portmore Dental

Lynelle                         Sunrise Dental Clinic

Paula                           The Dental Health Centre

Ronak                         Platinum Dental Care

Pam                             Liverpool Varicose Vein Clinic

Tony                            Dental Perfection

Nailah                          Conway House Dental Practice

Diane                           Hockerill Dental

Mandy                         Portmore Dental Practice

Cherise                        Daisybank Clinic

Well done and congratulations to each and every one of them.

Who will be the 2022 Chrysalis Finance Patient Care Award winners?

The search will be on later this year to discover the team members who are delivering outstanding patient care in 2022 and to share their stories.

Could it be you or someone in your clinic?

2022 Awards will open in October for nominations.