When people have toothache, do they go to a GP or do they go to a dentist? Do GPs carry out surgery on their patients or do they refer them to hospital specialists? Do you use a generalist finance company to offer your patients payment options or do you use a specialist provider?

Putting patients first when you choose your finance provider

Like the GPs in our examples, many finance providers are general practitioners – they work across many different sectors, selling finance for everything from cars to fridge freezers, with some healthcare finance in the mix. 

At Chrysalis Finance, we’re more like you – specialists in a specific area. We specialise in finance solutions for the dental and medical sectors. That’s all we do. And we do it well. 

We have built up a deep understanding of how the sector works and we get the fundamental point that those we lend to are patients – people who are taking out payment plans for health related treatments rather than consumer goods. Therefore, quite properly, we put patients at the heart of our business so you can feel confident when you offer our payment options to your patients.

Why is it good to go to the specialists?

When you want to offer payment options, it makes sense to put your trust in a specialist provider such as Chrysalis Finance for some key reasons:

• Patient care 
• Tailormade systems
• Sector specific innovation

Partnering with Chrysalis Finance, you get all these benefits wrapped into an exceptional service delivered in a way that we believe no other provider can match. 

In terms of patient care,  we never lose sight of the fact that our customers are patients. We appreciate they have a lot to think about when they are undertaking a treatment so we make the finance application process simple, speedy and friendly. Once the treatment is complete, we continue to look after them and they know they can talk to us directly about their payment plan and we’ll treat them with care and respect. It’s all laid out in our Patient Charter – our promise to patients.

Next, our systems are designed to integrate seamlessly with yours and have been developed in consultation with clinics over many years. They are easy for your team to understand and reduce their admin burden too.

And when it comes to sector specific innovation,  we keep in touch with healthcare sector related news and patient needs through our industry panels so that we can we continually innovate based on our learnings. This means you always have everything you need from us as your specialist finance provider.

More reasons to choose Chrysalis Finance as your specialist finance provider

The reason we win awards and gain outstanding feedback from patients is because we deliver what clinics and their patients need in a way that makes everyone feel valued. And the following qualities are central to how we do that:

• Experience – we have specialised in healthcare finance for over 20 years and many of our team have worked in healthcare settings, so we know what works
• Agility – we respond to your needs so well because our team work together to solve problems and look after our customers and our partners. We’re small enough to make things happen  quickly and big enough to make them happen properly. 
• A human face – we’re real people! We provide support through our account teams, we are at the end of a phone, and we always answer emails and WhatsApp messages. We treat all our partners and their patients with friendliness and respect. 

Talk to the specialists

As specialist lenders in the healthcare sector, we share your ethos of patient care. We offer a premium service that we have developed over many years so that your patients feel comfortable with their payment plans and reassured to know that we have their best interests at heart. General practitioners have their place but sometimes you need a specialist. Get in touch to find out more.

https://chrysalisfinance.co.uk/contact-us/

Tel: 0333 32 32 230

Email: theteam@chrysalisfinance.com